New Years Message from CEO & Team

To all our Riders and Fans!

  

First off Happy New Year! We are very excited about 2018 and what this year will bring!

  

Last year was very challenging for us, way more than we anticipated because we launched our Kiwano KO1 Electric Scooter to the public thinking that it would be ready to deliver within ninety days but as we started running trial tests during the first production batches some unexpected issues appeared during quality control. This was a blessing in disguise, we are grateful that this happened, it allowed us to further test and refine our Kiwano KO1 so that it far exceeds expectations. We have made substantial progress on the final production units with far better software and mechanicals systems. We have improved the way the scooter rides overall, we are very happy about that!

  

Having our own manufacturing facilities is a big advantage for us so that we can control the production ourselves and develop premium electric vehicles for now and in the long term.

  

We are still testing units and we have had to improve some of the units which is taking time. We will be shipping our some of first batches around the 25th January in the USA and deliveries will continue throughout the first quarter of 2018 for all past and current orders. You will get a notification of your tracking number automatically once it has been despatched so please wait and allow your scooter to arrive when we are ready to send it. Due to the demand we will not be able to change our delivery lead times until the second quarter of 2018 for all new orders.

  

Being a startup company we wanted to make sure we build the foundation of our business in the right way so that we can run smooth production, cut lead times whilst keeping that quality build that Kiwano is and will be know for more and more.

  

We understand that the delays and changes have been frustrating for all of us but remember we want to be the best and make this right. Within one year we have gone from approving our prototype to launching this product campaign and starting our own manufacturing facilities. We have achieved a lot because of our excellent highly motivated team members!

  

We have commitment from retailers around the world and we have had to keeping pushing this part of our business back also until we deliver these first units from our pre-orders.

  

Thank you for supporting our business and we all wish you the best for 2018!

  

Oliver & the Kiwano team!

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Final Safety Adjustments & Deliveries

To all Riders!

  

We thank you all for being so patient with us since we launched in May 2017. We know that you have been waiting longer than expected and on behalf of our entire team we apologize for the long wait and changes in schedules, it’s not something we wanted at all but found it completely necessary to ensure the robust quality and its ultimate safety for all our riders.

  

When we launched in May we anticipated a delivery in August but we kept finding unexpected issues as we continued to test the Kiwano KO1 Scooter. We have striven to produce a safe, highly technical, high end affordable scooter without compromise.

  

Our aim is to create and establish a respected brand and loyal community for the long term.

  

We know that some of you are not satisfied with our customer services and for that we can only deeply apologise. Final testing of each and every scooter is taking place in the USA with the following final improvements to the software and safety features:

  • When the scooter is picked up it will cut out within 1 second.
  • Beginner mode the pole will automatically cruise at 12kph.
  • Advanced mode the pole will automatically trigger a controlled maximum speed.
  • Improved firmware features to increase speeds and mode levels for advanced riders. (Future ready roll out versions).

 

We are perfecting the additional safety functions before final delivery.

 

You are the first to receive the Kiwano KO1 Electric Scooters and we continue to endeavor to produce a rideable you will have fun on and be proud to own! We apologise profusely for the unforeseen delays and thank you once again for your patience.

 

The FINAL delivery schedule is below:

 

FINAL DISPATCHING & DELIVERY SCHEDULES

  

ORDER PLACED DELIVERED TO YOUR DOOR
May January 8th - 12th
June January 8th - 12th
July January 15th - 19th
August January 15th - 19th
September January 15th - 19th
October January 15th - 19th
November January 15th - 19th

  

Many thanks, Kiwano Team!

Clean Energy, Clean Mind

 

For your interest please watch the video below.

 

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